“For decades, Southwest Airlines has helped plus-size passengers fly comfortably by offering extra space for free. But after a now-viral video showed the policy in action, some travelers sounded off on social media, criticizing the carrier.
“The Dallas-based airline has a “Customer of Size” policy that allows for overweight passengers whose body does not fit in one seat — a boundary that is delineated by the armrest — to get “the needed number of seats” for free.”
Read more at ABC
